FREQUENTLY ASKED QUESTIONS

How Long Does Shipping Take?

Shipping typically takes3-7 business days,depending on your location in Australia.

What Is Your Return Policy?

We accept returns within14 days of purchase for unused products in their original packaging. Please refer to our Returns & Refunds Policy for full details.

What Should I Do If My Product Arrives Damaged?

If your product arrives damaged, please contact us at support@tingeonline.com with your order number and photos of the damage. We will assist you with a replacement or refund.

Can I Cancel Or Modify My Order?

If your order has not yet shipped, we may be able to cancel or modify it. Please contact us immediately at support@tingeonline.com.

STILL HAVE QUESTIONS?

We’re here to help! If you have any questions that weren’t answered or just want to chat about our products, feel free to reach out.